FAQ


Welcome to our FAQ page. If you don't see the information you're looking for please reach out. we would be happy to assist you!

New FAQ

What is soft play?

Soft play is a specifically designed play area for children from ages 6 months to 6 years that includes play equipment made from durable foam.

This allows children to be able to explore creativity , imagination , cognitive skills and more.

In other words , a safe space brought to YOU!


Do you charge delivery?

Delivery is included in the price for up to 10 miles. After that it is an extra $2 per mile. We deliver up to 40 miles.


Do you require a deposit?

We require a $100 NON REFUNDABLE deposit upon booking. This is to secure your date and time .

The deposit is taken off of your total balance which is due 3 days prior to your event.


Can I set up outdoors?

Yes! Although an indoor set up is preferred we do set up outdoors. outdoor set ups are an extra $50 to account for an extra

cleaning fee and a tent to cover the set up. If you would like to provide your own tent , we can deduct some of that charge. Outdoor setups require either an alternate indoor location incase of bad weather or a rain date.


Why do I need a tent?

Tents are important for outdoor parties in the summer months because our equipment can get extremely hot in direct sunlight.


What if it rains?

Unfortunately we can't set up outdoors if there is rain or  high winds in the forecast.

We ask that you have an alternate indoor location planned  upon booking since we can't predict the weather.


How long is the rental for?

Your rental is for 4 hours not including drop off or pick up. Additional time can be added by request upon booking.


How can I book ?

Please fill out the inquiry form under the contact tab. From there we will reach out to you

and discuss things further.


Do you offer other things than soft play?

Yes! We offer many other party rentals.

We want to make party planning a breeze for you, what easier than a one stop shop?

Here are some other services we offer:

Balloon services

Bounce house rentals

Balloon dome rental

Backdrop walls

Please reach out to us if you're looking for something specific! We are always looking for ways to expand.

 


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